Warranty

All Ergohome Elevance Table™ products purchased through our official store or an authorized retailer are covered under this warranty. Coverage applies to the original purchaser only and is non-transferable.

• Frame & structural components — 2 years from date of purchase
• Tabletop surface — 1 year from date of purchase
• Hardware, Side Paddle mechanism & accessories — 1 year from date of purchase

To submit a claim, email support@ergohomestore.com with your order number, a description of the issue, and photos or video clearly showing the defect. We respond within 1–2 business days.

• Order number or proof of purchase
• Photos or video clearly showing the defect
• Brief description of when and how the issue occurred

Our team will review your submission and notify you of the decision within 2–3 business days. Approved claims move immediately to repair or replacement — in most cases, no return of the defective product is required.

Where possible, we ship replacement parts directly to you at no cost, along with simple installation instructions. The Elevance Table is designed for easy, tool-free repairs.

If a repair is not feasible, we ship a full replacement unit at no cost within 5–7 business days of claim approval. The replacement carries the remainder of the original warranty period.

Damage from dropping, overloading beyond the rated capacity, or using the table outside its intended purpose is not covered. The Elevance Table is designed for residential and light commercial use.

Any repair, modification, or alteration performed by a party other than Ergohome or an authorized service provider will void this warranty in its entirety.

Surface scratches, minor scuffs, and gradual finish changes from everyday use are normal and not covered. Damage from prolonged moisture exposure, direct sunlight, or extreme heat is also excluded.

Use the Elevance Table on stable, level surfaces only. Do not exceed the recommended weight capacity. Avoid prolonged exposure to moisture or extreme temperatures. The table is intended for residential and light commercial settings.

Retain your order confirmation email as proof of purchase. If purchased through a retailer, a dated receipt is sufficient. We may request this documentation when processing a claim.

Ergohome's liability under this warranty is strictly limited to the repair or replacement of the defective product or component. We are not responsible for incidental, indirect, or consequential damages of any kind arising from the use or inability to use our products.

This warranty gives you specific legal rights. You may also have additional rights that vary by state. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you. Questions? Reach us at support@ergohomestore.com or 310-483-3553.